Until fairly recently, “value” wasn’t really a stated goal of ediscovery. eDiscovery was just an unavoidable expense. Document production was unrelated to the larger goals or substantive work of the litigation. The idea was simply to meet obligations as cheaply as possible, usually by negotiating for the lowest rate for each line item.
A few weeks ago, along with my Lighthouse colleague Brandon Jessup, Executive Director of Technical Project Management, I spoke at the Washington Association of Corporate Counsel’s fifth annual Technology Summit. Together, we presented a session entitled Metrics that Matter – Understanding Benchmarks of Success and How to Measure Them. In the session, we discussed various measures of success in ediscovery. Since cost containment is always an important factor, we covered some practical tips below: