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The future of the legal field is managed services. According to Richard Susskind, author of Tomorrow’s Lawyers, “the future involves commoditization of legal services and legal process outsourcing, along with other advancements driven by technology and process development.” In a recent presentation, Susskind quoted Wayne Gretzky. The famous ice hockey player often counseled, “Skate where the puck’s going, not where it’s been.” When it comes to ediscovery services, the “puck” is headed with great speed towards managed services delivery...