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Law & Candor Season 12: Five Views of Innovation and Risk Impacting AI, eDiscovery, and Legal

AI, generative AI, antitrust, second requests, HSR, eDiscovery, review, information governance, healthcare, legal operations, law firm, corporate counsel ai-and-analytics; compliance; corporate; corporate-legal-ops; data-analytics; healthcare; healthcare-litigation; innovative-technology; innovation; information-governance; law-firm; mergers; modern-data; phi; pii; podcast; self-service, spectra; regulation; production mitch montoya In a year of unprecedented advancement in AI capabilities and economic uncertainty, legal teams and attorneys have been given both a compelling look into what the future of their work may look like and a sharp picture of today’s challenges. With a critical eye on how to manage and capitalize on these dueling perspectives that define legal’s current landscape, the guests on the new season of Law & Candor offer insights on a range of issues, including generative AI, new M&A guidelines and HSR rules, collaboration data, strategic partnerships, and the future of the industry. Listen for news, AI and technology updates, and best practices from leaders confronting these challenges and charting new paths forward. Episode 1: The Power of Three: Maximizing Success with Law Firms, Corporate Counsel, and Legal Technology Episode 2: What You Need to Know About the New FTC and DOJ HSR Changes Episode 3: Why Your eDiscovery Program and Technology Need Scalability Episode 4: Generative AI and Healthcare: A New Legal Landscape Episode 5: The Great Link Debate and the Future of Cloud Collaboration To keep up with news and updates on the podcast, follow Lighthouse on LinkedIn and Twitter . And check out previous episodes of Law & Candor at lighthouseglobal.com/law-and-candor-podcast. For questions regarding this podcast and its content, please reach out to us at info@lighthouseglobal.com.
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Navigating Cross-Border eDiscovery Issues in the Wake of a U.S. Adequacy Determination

At Lighthouse our teams have the benefit of working across numerous clients, cases, and jurisdictions. As a result, we are building deep institutional knowledge across many aspects of eDiscovery that may be more difficult for individuals or teams to amass organically. To benefit our clients, we regularly share these insights in an ongoing series of best practices articles. This article provides updated guidance on cross-border eDiscovery in the wake of a recent adequacy determination by the European Commission for EU-US data transfers.Best Practices to Support Cross-Border Data Transfers in eDiscovery In any matter that potentially involves the processing and transfer of personal data across country borders, case teams should consider the following factors before deciding on a strategy:The underlying company’s own policy governing the processing of personal data (including transfer mechanisms, such as consent and/or binding corporate rules)The specific countries at issue (some countries have additional requirements for data residency, heightened consent requirements, etc.)The nature of the data (including special categories of protected data, i.e., high risk data), as well as the importance of the custodian and uniqueness/criticality of the dataThe options and feasibility of obtaining custodian consent for the transfer of their data (e.g., time to obtain consent, employment status of the custodian, the impact of obtaining consent on an investigation)When evaluating options for where the data should be processed, case teams should also consider:The country where most custodians are located (i.e., where the largest volume of data will be located) Data center options (if no data center, consider other cloud based or remote kit options and the impact on downstream search/review)The pros and cons of processing data in a single data repositoryMinimization at the point of collection as opposed to once data is processed into a review toolNote that most clients follow a “hub-centric” approach and process data in accordance with specific regions, e.g., data stored in the US is processed in the US; data stored in Europe is processed in a European data center; data stored in APAC is process either in APAC, depending on the country-specific laws, or in Europe, and so forth.Whenever non-U.S. data is present in a matter, case teams should consider the following best practices for cross-border data transfers:Establish lawful grounds for processing personal data (e.g., custodian consent, adequacy decision, or a legal exception defined by applicable data privacy regulations, such as the GDPR’s legitimate business interest exception). Note that many case teams choose not to rely solely on custodial consent for larger matters, unless the data originates from a highly restrictive jurisdiction (e.g., Switzerland, France, Germany, Luxembourg, etc.) or the matter involves specially protected data. Ensure there are adequate safeguards in place to support exceptions, such as the legitimate business interest exception. At a minimum, this includes efforts to “minimize” what is being processed (i.e., collecting only data that is necessary for the activity at hand). Case teams can minimize the volume of data being processed by using keywords or other filters to reduce what is collected, culling data at the processing stage, conducting a search for certain categories of personal data, redacting personal data, and permitting a custodian to review data prior to transfer.Case teams should also follow specific best practices when encountering any of the below scenarios during eDiscovery: Matters involving U.S. litigations and eDiscovery: Consider adding supplemental data privacy safeguards, including putting a protective order in place that specifically addresses the handling of personal data subject to applicable law (e.g., GDPR and other applicable country specific regulations). This includes provisions to designate certain data as subject to the protective order and specific provisions that require the deletion of data (and confirmation of deletion) once the litigation concludes. Matters involving cross-border transfers from other (non-U.S.) countries: Ensure an appropriate cross-border transfer mechanism is in place for all data transfers. Common examples of appropriate cross-border transfer mechanisms include model contract clauses, intra-company agreements, and adequacy decisions rendered by the European Commission (including the adequacy decision for the new EU-U.S. Data Privacy Framework).Matters involving data originating in China (PRC): Take into consideration all data security implications and PRC laws before transferring any data out of the country (including the requirement to conduct a state-secrets review in-country before any data can be transferred outside the country).Matters involving data originating in countries with heightened privacy restrictions and/or sector-specific requirements (i.e., bank secrecy): Consider processing (and potentially reviewing) data in-country.Document the protocol adhered to for each matter.ConclusionWhile transferring personal data across borders may feel like an increasingly complicated task for legal and eDiscovery teams, it is also a task that will be increasingly necessary as corporate data volumes grow and spread. The good news is that case teams do not have to navigate those complexities alone. An experienced eDiscovery partner with a global footprint and information governance/legal experts on staff can work closely with both outside and in-house counsel to develop a solution for cross-border data transfers that meets the legal requirements and needs of each matter. resource-article; data-privacy; information-governanceCross-border data transfercross-border-data-transfersjamie brown
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Why Legal Teams Need to Reduce Repeated Document Review

Similar matters often pull in the same documents for review during eDiscovery. Many legal teams default to manually reviewing these documents for each matter, but this is quickly becoming untenable.Legal teams can reduce the burden of repeated review through the application of advanced technology and proactive review strategies. They may encounter barriers, from limitations of their current tools to concerns about defensibility. But legal teams can take small steps now that overcome these barriers and prepare them to meet the time, budget, and other pressures they face today.Repeated review exacerbates today’s challengesWe're approaching a time when legal teams simply can’t afford to review the same documents multiple times across matters. The size of modern datasets requires teams to reduce eyes-on review wherever possible. Meanwhile, repeated review of the same documents opens the door to inconsistency, error, and risk.When teams succeed in reducing repeated review, they turn their most common pain points into new sources of value. They get more out of their review spend, help review teams work faster, and achieve the accuracy that they expect and the courts demand.In an earlier post, we dig more deeply into when repeated review happens, what it costs, and how technology can support a different approach. If you’re eager to explore solutions, that’s a great place to start.But many legal professionals are unable to think about solutions yet. They face a range of internal and external barriers that make it hard to move or even see past the status quo of repeated review.If that’s the boat you’re in, keep reading.Changing your approach may appear dauntingLegal teams often have solid reasons for persisting with repeated review. These include:Feasibility concerns Every matter is unique, and teams may assume this means nothing of value carries over from one matter to another.Attorneys may distrust the decisions or data practices associated with prior matters. They prefer starting over from scratch, even if it means repeating work.Technology barriers Legacy tools and software lack the advanced AI necessary to save work product and apply learnings from matter to matter, but adopting new technology takes time and money that legal teams are wary of spending.Companies who use multiple vendors and eDiscovery review teams may store their data in multiple places, making it hard to reuse past work product.It’s true that no two matters are exactly alike, adopting new technology can be challenging, and it’s hard to trust the reliability of something you’ve never used before. But this doesn’t mean that repeated review is still the best option. As shown above, the costs are simply too high.So, what do we do about these barriers? How are teams supposed to move past them? The answer: One step at a time.Explore what’s possible by starting smallThese barriers are most formidable when you imagine rethinking your entire review approach. The idea of looking for potential document overlap across a huge portfolio, or finding and implementing a whole new technology suite, may be too overwhelming to put into action.So don’t think of it that way. Take small steps that explore the potential for reducing repeated review and chip away at the barriers holding you back. Instead of “all or nothing,” think “test and learn.”Look ahead to future matters, perform hybrid QC on past decisionsTo explore the feasibility of reducing repeated review, look at one matter with an eye on overlap. Does it share fundamental topics or custodians with any recent or future matters? Is it likely to have spin-off litigations, such as cases in other jurisdictions or a civil suit that follows a federal one?To build trust in decisions made during prior matters, try performing QC with attorneys and technology working in tandem. This can provide a quick and informative assessment of past decisions and calibrate your parameters for review going forward.Find a technology partner who meets you where you areIf your team lacks the technology to reuse work product, the right partner can right-size a solution for your needs and appetite. The hybrid QC example above applies here too. Many legal teams find that QC is an ideal venue for assessing the performance of advanced AI and getting a taste for how it works, because it’s focused, confined, and accompanied by human reviewers. From there, your team might expand to using advanced AI on a single matter, and eventually, on multiple matters. In all cases, your partner can do the heavy lifting of operating the technology, while explaining each step along the way, with enough detail that you can articulate its use and merits in court (or can “tag in” to present that explanation for you). “The right partner” in this context is someone with the data science expertise to apply the technology in the ways you need, along with the legal experience to speak to your questions and need for defensibility.Likewise, when data or case work are spread across multiple teams and locations, a savvy partner can still find ways to avoid duplicate work. This story about coordinating review across 9 jurisdictions is a great example.Take your time—but do take actionThe beauty of starting small is how it respects both the need to improve and the difficulty of making improvements. Changing something as intricate and important as your document review strategy won’t happen overnight. That’s okay. Take your time. But don’t take repeated review as a given. It threatens timelines, budgets, and quality. And it’s not your only option.For more on the subject, including specific scenarios where teams can reduce repeated review, see our in-depth primer.ediscovery-review; ai-and-analyticsreview; ai-and-analytics; ediscovery; ediscovery-processsarah moran
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3 Reasons Traditional Document Review Isn’t Flexible Enough for Your Needs

Modern data volumes and complexity have ushered in a new era of document review. The traditional approach, in which paid attorneys manually review all or most documents in a corpus, fails to meet the intense needs of legal teams today.Specifically, legal teams need to:• Scale their document review capability to cover massive datasets• Rapidly build case strategy from key information hidden in those datasets• Manage the risk inherent in having sensitive and regulated information dispersed across those datasetsAdvanced review technology—including AI-powered search tools and analytics—enables teams to meet those needs, while simultaneously controlling costs and maintaining the highest standards of quality and defensibility. Rather than ceding decisions to a computer, reviewers are empowered to make faster decisions with fewer impediments. (For a breakdown of how technology sets reviewers up for success, see our recent blog post). In a nutshell, legal teams that use advanced technology can be more flexible, tackling large datasets with fewer resources, and addressing strategy and risk earlier in the process.A flexible approach to scale: refining the responsive setResponsiveness is the center of all matters. With datasets swelling to millions of documents, legal teams must reduce the responsive set defensibly, cost-efficiently, and in a way they can trust.With traditional eyes-on review, the only way to attempt this is to put more people or hours on the job. And this approach requires reviewers to make every coding decision, which is often mentally taxing and prone to error. Advanced review technology is purpose-built to scale for large datasets and provide a more nuanced assessment of responsiveness. Namely, it assigns a probability score—say, a given document is 90% or 45% likely to be responsive—that you can use to guide the review team. Often this means reviewers start with the highest-probability docs and then proceed through the rest, eventually making their way through the whole corpus. But legal teams have a lot of flexibility beyond that. Combining machine learning with rules-based linguistic models can make responsive sets vastly more precise, decreasing both risk and downstream review costs.Using this approach, machine learning is leveraged for what it does best—identifying clearly responsive and clearly non-responsive materials. For documents that fall in the middle of machine learning’s scoring band—those the model is least certain about—linguistic models built by experts target responsive language found in documents reviewed by humans, and then expand out to find documents with similar language markers. This approach allows legal teams to harness the strengths of both computational scalability and human reasoning to drive superior review outcomes.A flexible approach to strategy: finding key documents fasterOnly about 1% to 1.5% of a responsive set consists of key documents that are central to case planning and strategy. The earlier legal teams get their hands on those documents, the sooner they can start on that invaluable work.Whereas it takes months to find key documents with traditional review, advanced technology shortens the process to mere weeks. This is because key document identification utilizes complex search strings that include key language in context. For example, “Find documents with phrase A, in the vicinity of phrases B, C, and D, but not in documents that have attributes E and F,” and so on. A small team of linguistic experts drafts these searches and refines them as they go, based on feedback from counsel. In one recent matter, this approach to key document identification proved 8 times faster than manual review, and more than 90% of the documents it identified had been missed or discarded by the manual review team.The speed and iterative nature of this process are what enable legal teams to be more flexible with case strategy. First, they have more time to choose and change course. Second, they can guide the search team as their strategy evolves, ensuring they end up with exactly the documents they need to make the strongest case.A flexible approach to risk: assessing privilege and PII sooner and more cost effectivelyReviewing for privilege is a notoriously slow and expensive part of eDiscovery. When following a traditional approach, you can’t even start this chore until after the responsive set is established.With advanced technology, you can review for privilege, PII, and other classifications at the same time that the responsive set is being built. This shortens your overall timeframe and gives you more flexibility to prepare for litigation.Legal teams can even be flexible with their privilege review budget. As with responsiveness, advanced technology will rate how likely a document is to be privileged. Legal teams can choose to send extremely high- and low-scoring documents to less-expensive review teams, since those documents have the least ambiguity. Documents that score in the middle have the most ambiguity, so they can be reviewed by premium reviewers.It’s all about options in the endBroadly speaking, the main benefit of supporting document review with advanced technology is that it gives you a choice. Legal teams have the option to start key tasks sooner, calibrate the amount and level of eyes-on review, and strategize how they use their review budgets. With linear review, those options aren’t available. Legal teams that give themselves these options, by taking advantage of supportive technology, are better able to scale, strategize, and manage risk in the modern era of document review.ediscovery-review; ai-and-analyticsediscovery-review, ai-and-analytics, ai/big dataai-big-data eric pender
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