Collectively, we have sent an average of 306.4 billion emails each day in 2020. Add to that 23 billion text messages and other messaging apps, and you get roughly 41 million messages sent every minute[1]. Not surprisingly, there have been at least one or two articles written about expanding data volumes and the corresponding impact on discovery. I’ve also seen the occasional post discussing how the methods by which we communicate are changing and how “apps that weren’t built with discovery in mind” are now complicating our daily lives. I...
